Some customers may become eligible for cash compensation of up to $250. I was told I had a cracked motor mount. The failure mileage was 71,000. 4th time into dealership for transmission failure. All what they care about is to save few dollars. They refused to accept that the part was faulty and did computer "updates" that did nothing to fix the issue. The VIN and failure mileage were unknown. Car shifts at odd times, and has extremely slow pick up from a complete stock. Philipp Meister is an amazing part of Car From Japan’s blogger team. The problem was fixed but I think it is just a matter of time before it fails again. Over the last few years, my car has been brought in about a dozen more times for the same issue and has had a total of 5 clutch replacements in 6 years, and my car just broke down again yesterday, just barely over 100k miles, with Ford refusing to warranty my transmission. The issue/problem that I experienced has been well documented, but Ford refuses to address the fact that faulty design has caused this issue. I took the vehicle to the dealer and the tech drove it and verified that it did have this issue. It can be avoided by manually selecting first - then shifting to D when the turn is complete. The 2012 Ford Focus was the least reliable year model of Focus released, with a huge number of customers complaining of transmission, power steering, and various other reliability issues. My car transmission failed, preventing the car from being driven faster than approximately 15 mph (first gear). The contact owns a 2012 Ford Focus se. The first time was going down 93 in boston area with my family the car went into transmission failure why I was in far left lane the car wouldnt go over 20 and I had to cross over to the far left lane to treach the breakdown lane. 2012 Ford Focus SE It has had problems but they have been covered under warranty so have not cost us out of pocket. The first couple of days were spent trying to figure out what went wrong. The NHTSA is the US gov't agency tasked with vehicle safety. The most recently reported issues are listed below. We recommend against buying 2012, 2013, or 2014 Ford Focus models due to the high number of owner complaints during these years. Read more... Tl the contact owns a 2012 Ford Focus. I had the transmission replaced only to have it fail four months later. This may end up killing my family if it doesn't get recalled and fix. The fiasco also resulted in the resigning of Joe Hinrichs, who was on the charge of the company’s production. Also when you depress the accelerator from a stop the vehicle will go for a second then have a nice sized flat spot so even the people in the car will go forward as if the brakes were coming on. This is same problem as before. The company had no previous experience in manufacturing this particular transmission type for the American market. I was able to pull over, turn off the car and restart the car and got about 3 miles from home and it failed again. The vehicle was taken to rusty eck Ford, inc. (7310 e kellogg dr, wichita, KS 67207) to be diagnosed. Driving a Toyota Land Cruiser: Why Is It Appealing? Tow truck driver could not move the wheel. Was unable to move the steering wheel. The vehicle was taken back to a dealer where the repairs were unknown, but the failure persisted. I don't know why that haven't fixed this, considering this could cause serious injury to someone, all because they chose to buy a Ford. The car was taken to Ford dealership , russ milne in macomb mi, they told me there was nothing they could do without being able to replicate the event. We don't have extra money to be repairing it ourself every time it decides to do this. It's obvious they gave no idea how to correct the transmission problem. A week later, the dealer called the consumer, but the problem was still present. The vehicle was taken to a dealer where it was diagnosed that the transmission failed. The manufacturer was made aware of the failure. The unexpected lack of acceleration due to the transmission failing to transmit power to the wheels has nearly caused my wife and I to be hit by oncoming traffic despite starting the turn with adequate room to cross traffic and accelerate. As a result, the contact crashed into another vehicle. Updated 05/25/12. Many people have been injured, but no death has been connected to the defect. 000569, Member of Tokyo Chamber of Commerce Boueki - 201650, Everything About The Ford Focus Transmission Recall Lawsuit, Things To Avoid While Driving An Automatic, Best Tire Pressure Monitoring System Reviews, The Best TOAD Vehicles for Frequent Campers. It extended the warranty for the affected vehicles to 100,000 miles or 7 years, whichever comes first. Apparently from what the dealership said the clutch was not engaging. It drives well on the highway. The vehicle was able to be restarted. The dealer verified the problem, and made the necessary repairs. Complaints can be spread across multiple & redundant categories, & are not organized by problem. It did the same thing a second time when I was going down 293 area going to a doctor appointment. In July, 2013 another dealership had to fix transmission again. Te engine will not start sometimes. Many of these cars used to lose power frequently on freeways. On September 7th, only a few short days after picking the car back up, the same thing happened again during busy weekend traffic with my pregnant wife and baby daughter in the car. I'm also paying extra $2500. Ford refused to buy back my car when I requested it. The customers did not deem these measures enough. It is good on gas mileage. I was attempting to get into the passing lane. Based on the extent of repair work and the number of service visits, a Fiesta or Focus owner can sell their car to the company for up to $22,000. The transmission control module (tcm) is what the dealer told me had failed. However, if a car was hit at the door or had hail damages and the insurance company changed the title to salvage, why don't you fix the transmission? They contacted Ford and Ford stated that it was normal and told them to do nothing. In a statement, the company even claimed these vehicles ‘safe to drive’. Once started the car would not go into gear, or move when placed into D, R or L. I shut the car down and it would not start again after that. 2012+ Transmission Shudder Issue Explained. How Long Do CVT Transmissions Last? The approximate failure mileage was 30,000. The technician reprogrammed the power train control module as a safety precaution however, the remedy failed to repair the problem. According to an estimation, more than 1.5 million Focus and Fiesta with the defective transmission are still on the road. 5x changes, now at 85k same issue, transmission jerks hard, doesn't shift. Ford has recently proposed a settlement for the lawsuit regarding the Ford Focus transmission recall. I managed to get the car to start after "messing" with the auto shifter and leaving the car in nuetral. The computers on both the front end and transmission failed to sync together. Using the dual-clutch design was a late decision on the management’s part and they pushed the launching on before the transmission was ready for real-world use. This caused a total failure of the transmission. During a stopped turn at a intersection this leads to a unsafe condition where commanded acceleration takes several seconds to happen. The company will distribute at least $30 million in cash reimbursement among the affected owners. My Focus was taken in at least 5 times in the first couple years for a faulty clutch that caused jolting and shuddering and jeering while driving, causing my car to slip in and out of neutral on the road, sometimes nearly hitting other drivers. The manufacturer was notified of the issue. I waited some time with the car shut off, and after starting it back up, the cel cleared itself and car was functional again after leaving my car at tomball Ford for a week, the dealership was unable to duplicate the issue, and found no record of the cel in the system. . The car started to jerk, jump forward and then stopped moving. The contact attempted to shift into reverse, but was unsuccessful. How come the company makes fatal mistakes and they still put their rules what to fix and what not to fix. Ford has proposed a settlement in a $30 million lawsuit over PowerShift dual-clutch automatic transmissions in 2011–2016 Fiesta and 2012–2016 Focus vehicles. The consumer stated she would loose power while driving, and a metal noise was heard, as the vehicle shuttered and hesitated. I was left in the middle of a busy intersection and thankfully had people help me push it out of the road. The mechanic determined that the transmission module failed. The most recently reported issues are listed below. The vehicle was taken to the dealer multiple times where the technician was unable to determine the cause of failure. Someone will get killed because of this. While driving on freeway, transmission failed to provide power upon acceleration. The dealer calibrated the transmission one month later. The dealer was unable to diagnose the failure and the vehicle was not repaired. It is also a flex fuel sedan. The vehicle was towed to the dealer where it was diagnosed that the control module and the transmission failed and needed to be replaced.
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