Branch Banking and Trust Company is now Truist Bank. Our claims team will review the information and forward the insurance check to the authorized repair facility once a statement of completed repairs has been received from the repair facility. Purchasing auto portfolio with responsive, expert service and backed by the strength and stability of BB&T. As used in this Consent for Use of Electronic Signatures and Records “(Agreement”), and “Account” means the account you hold with us.
Learn more(opens in a new tab). The words “we”, “us”, and “our” refer to Regional Acceptance Corporation, and the words “you” and “your” mean you, the individual(s) or entity using the Online Service. Monday through Thursday: 8 am to 12 am ET Friday: 8 am to 8 pm ET Saturday: 8 am to 1 pm ET Sunday: closed, Monday through Friday 8:30 am to 5:30 pm ET.
If your account was paid off with non-certified funds, we'll release the lien on the title in approximately 10 business days. Regional Acceptance is a national auto finance company with over 40 years of lending experience and a reputation for unparalleled customer service. If you prefer, you may call the bureau to initiate a dispute. You may also have your insurance adjustor contact us on your behalf. From the login screen, select Forgot Password and follow the instructions.
App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc. NMLS Consumer Access ID# 1104859(opens in a new tab), South Carolina License No. A return of funds for any reason may render this statement null and void. All the terms and conditions of the Retail Installment Contract you signed remain the same. If you've been negatively affected by the coronavirus (COVID-19) pandemic, we’re here to help. A translation and description of commonly used-debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs’ website, www.nyc.gov/dca(opens in a new tab).
Please note that you remain responsible for regular monthly payments until your account balance is paid in full. Contact our customer service at 866-644-7687 for assistance during normal business hours if you have forgotten or need to reset your username. Submit your written request for the SCRA benefit along with a copy of the official activation orders that include the length of time you're scheduled to serve at active-duty status. If the service member went to active duty status after the account contracted, it may be eligible per the SCRA. Note: Insurance cancelation/refund checks are applied to the principal balance only and aren't applied as regular payments.
Allow 7 to 10 business days to process the request. BB&T and SunTrust have merged to become Truist. Borrowing can either build or damage your credit score.
Both institutions will continue to offer independent product lines for a period of time.
Both institutions will continue to offer independent product lines for a period of time.
Your account may be eligible for approved vehicle transport outside the contiguous US. This may include differing underwriting guidelines, product features, terms, fees and pricing. If the dealer is no longer in business, contact your GAP coverage or vehicle service contract provider at the number found on your policy documents. Title change requests can be sent to us by: Please note that if the title is converting from an electronic title, then it may take 30 days or longer for the DMV to process the change. We're here to help.
BB&T and SunTrust have merged to become Truist. You can find out more information by reading the BB&T privacy notice(opens in a new tab). Get answers to frequently asked questions about general topics. When submitting a dispute, please include your account number, name, address, telephone number and the specific information that's being disputed, an explanation for the basis of the dispute and provide any supporting documentation that substantiates the basis of the dispute. BB&T and SunTrust have merged to become Truist. Thank YOU for using the Regional Acceptance Corporation Payment Portal.
Alternatively, you may complete a CDV (Consumer Dispute Verification) form and submit it through the respective credit bureau.
GAP coverage or vehicle service contracts are canceled by the administrator of the policy, the selling dealer. Contact our claims representatives at 866-447-8072 for assistance. Branch Banking and Trust Company is now Truist Bank. We welcome you, and look forward to servicing your auto account.
Learn more(opens in a new tab).
From time to time, institutions sell their assets. Don't include any sensitive personal information such as Social Security numbers or credit and debit card numbers.
As an affiliate of BB&T, we're backed by one of the nation’s largest—and most successful—financial holding companies. Regional Acceptance Corporation has agents who can discuss a customer’s account in Spanish. Log in to your account and go to the Account Information page where you can update your contact information. We do not provide translations of written communications into a language other than English. Regional Acceptance Corporation is an affiliate of Branch Banking and Trust Company(opens in a new tab), member FDIC.
If you receive a paper title or a lien release from us, take it to your state titling office (DMV) to ensure your state records the released lien status. Manage your account online with our Payment Portal. The Regional Acceptance RAC Auto ® app makes managing your account easier than ever with multiple payment options and access to account details. If your vehicle has been deemed a total loss, and guaranteed auto protection (GAP) was part of your original contract, contact our claims representatives at 866-447-8072 for assistance with filing your GAP claim.
Please tell us about your customer experience with Regional! Branch Banking and Trust Company is now Truist Bank. Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries. To limit sharing, call BB&T at 888-800-3420. Please contact our claims representatives at 866-447-8072 and provide your complete insurance claim information including the claim number, date of loss, adjustor name and contact information. SL–1104859 & SLW1–1104859 (PDF), South Carolina Consumer Loans Pamphlet (PDF). Borrowers are responsible for making their monthly payments until their accounts are paid in full. Experienced lenders dedicated to specific markets to provide you with a superior level of client service. In addition, your account status will be reported to the major credit bureaus the first of the following month from your payoff date. Having a solid understanding what a credit score is and how it effects your ability to borrow now—and in the future—is essential to your financial health.
Customers desiring the use of the translation service can contact Regional Acceptance Corporation to request such assistance.
We'll release the lien on your title. Simply choose any of the below topics. Customers desiring to talk to a Spanish-speaking agent should call 1-877-722-7299 . SL–1104859 & SLW1–1104859 (PDF), South Carolina Consumer Loans Pamphlet (PDF). SL–1104859 & SLW1–1104859 (PDF), South Carolina Consumer Loans Pamphlet (PDF).
Learn more, Download on the App Store Get it on Google Play.
This may include differing underwriting guidelines, product features, terms, fees and pricing.
about what to do if your vehicle has been deemed a total loss, about an insurance repair claim payable to both me and RAC, about what to submit for the SCRA rate reduction, about how to dispute a mark on your credit report. Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries.
Log in to the Payment Portal Activate account for the Payment Portal. All fields are required unless otherwise noted.
This may include differing underwriting guidelines, product features, terms, fees and pricing. View your statements, make payments, see account history and update account details all with the RAC Auto ® app. You must endorse and mail the insurance check along with a copy of the estimate and contact information for both you and the repair facility. Save time by getting answers to questions about account log in issues, receiving your title, insurance claims, service member rate reduction and more.
Both institutions will continue to offer independent product lines for a period of time.
Give us a call or send a message. If your account was paid off with certified funds, we'll release the lien on the title within 2 business days. Regional Acceptance Corporation is an affiliate of Branch Banking and Trust Company(opens in a new tab), member FDIC. If you didn't have your policy provided to you at contract signing, please contact us at 877-722-7299.
We've made it easier to make on-time payments right at your fingertips. In partnership with EverFi, we provide free interactive courses for you to learn pertinent information to help you make informed financial decisions.
Regional Acceptance Corporation Attn: Claims Department 1424 E Fire Tower Road Greenville, NC 27858 Our claims team will review the information and forward the … As an affiliate of BB&T, we're backed by one of the nation’s largest—and most successful—financial holding companies. Learn more(opens in a new tab).
A third-party translation service is available for verbal communications with customers. NMLS Consumer Access ID# 1104859(opens in a new tab), South Carolina License No.
A third-party translation service is available for verbal communications with customers. Regional Acceptance Corporation Attn: Claims Department 1424 E Fire Tower Road Greenville, NC 27858. Payments will be backdated to the date the previous lender indicates it was received.
Payments should continue to be made while you wait on any insurance settlement to keep your account out of a past due status. Customers desiring to talk to a Spanish-speaking agent should call 1-877-722-7299. Enter your Username/Email and last 4 digits from your SSN in order to retrieve your Security Questions. You can also contact our customer service at 866-644-7687 for assistance. Your vehicle will need to be repaired per the insurance estimate you received from your insurance company.
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