Mortgages. There are other banks that provide better service. I left messages on her phone which she did not bother to reply. Then the person replied me said they are reverting back to my old credit limit of RM 16, 000.00. HSBC Credit Card Collection Department - getting regular calls asking for another customer, HRS Account / HSBC - bill pay/customer service, HSBC Bank - deactivating personal bank account without notification and charging service fees while I have no access to the account, HSBC Bank - complaint against hsbc credit card-levied late payment surcharge and name in cibil report. Great facilities to employees with excellent technologies as a call centre. Credit card rebate calculation is so confusing and I feel cheated. Senior Asset, Liability and Capital Management (ALCM) Manager. Called HSBC customer service to cancel my credit card and they said i got outstanding. I lost 59000 point. What a shame.. Nice environment and new hire will guide nicely by senior. Can you imagine i need to make more than 50calls for my credit card point redemption for a voucher and yet i get it after more than 6 months? Settled on the spot and up to date, my card was still active/not cancelled AND i have not received my discharge/release letter. - 9:30p.m. i never received any info regarding the card from HSBC and only myself paying initiative to check my card location since i was informed it had been sending out to my address. The hardest part of the job is dealing with angry and unhappy customers, while the enjoyable part of the job is conversing with friendly and cheerful customers. £15.45 for a sticker of a Christma... Let's not forget the rebates come in paper form as do the returns checks I... You are indeed unhinged. Phone Banking Helpdesk. Public relations/publicity services were paid for and never rendered. The customer service are so scared of giving another department's telephone number. I don't understand why the process can't speed up with all the information is readily available. I had applied credit card with HSBC in month of August 2010. Occasionally gifts such as for women day n etc.Fun working environment such with great working mates. Useless Customer Service. Try making an online Transfer - TT or SWIFT and HSBC will screw it up, can take weeks where elsewhere it's immediate, the amount will be wrong, they'll deduct the charges from the wrong account, they'll text you the transfers made then a week later credit the money back to your account without advice having deducted the Fee. To advance in career is difficult as some area u have to take the Team Manager's heart and win it-not fair. A brief write-up. He hv to me next to me bcos I do all transaction, although I hv a supplementary card I can not check any thing, but I can use the card and spend, spend, spend. How should you prepare for an interview at HSBC? Racist and gender biased work place very close circle and eject anybody that is deemed un-wated without justification only acceptable race is Malay or Indian. The issue only solve when HSBC complain team (Customer Experience Team) handle my issue. Office is based in a different city basically,had a great time working in hsbc, good co-workers,good training,nice environment of working, I was handling inbound calls for credit card and personal loan for Singaporeans. fun workplace with water vending machine. Manager so called Alin & Deva promised me to call back yet no call back till today. And no one to take the call. After apologies, nothing will be done!! Ask a question about working or interviewing at HSBC. I complained via email since 5 days ago and no one gto back to me. I have never exceeded the limit for the past 10 years and seldom use the card and I pay like more than 100% of the minimum limit every time if I have used it. Actually i could still remember vividly the credit balance of less than ten ringgit was not refunded after a few calls including using the phone provided at the ATM. Issued by HSBC Bank Malaysia Berhad 198401015221 (127776-V) (”HSBC”) 1 HSBC Digital Banking 2020 Campaign Terms and Conditions apply. The products and services listed in this website are available only in countries and territories where and when they may be lawfully offered. Europe Timezone: English For inquiries or complaints, please call HSBC's Customer Services at (02)8858-0000 from Metro Manila, +1-800-1-888-8555 PLDT domestic toll-free, (02)7976-8000 from overseas, (country code) + 800-100-85-800 international toll-free for selected countries, or send an email to hsbc@hsbc.com.ph.If you want to find out more about HSBC's customer feedback procedures, please visit hsbc.com.ph/feedback.
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